📜 Terms & Conditions
Booking Policies & User Agreements for Freestays.eu
🔒 Your Rights Protected🌐 Website Overview & General Terms
1.1 About Freestays.eu
www.freestays.eu is operated by Travelar Group BV, registered at Veemweg 29-31, 3771 TM Barneveld, Netherlands.
1.2 Acceptance of Terms
By accessing or booking through Freestays.eu, you agree to these Terms & Conditions, our Privacy Policy, and Cancellation Policy. Non-compliance prohibits further use.
1.3 Policy Updates
We reserve the right to modify terms at any time. Continued use post-update constitutes acceptance. Regularly review this page for changes.
📋 Booking & Reservation Policies
2.1 Eligibility Requirements
Users must be 18+ years to book accommodations.
2.2 Account Creation
- Provide accurate details during registration
- Safeguard your account credentials
- Report unauthorized access immediately
2.3 Service Availability & Confirmation
- Bookings are subject to availability
- Confirmation emails will detail your reservation
💳 Payment Terms & Refund Rules
3.1 Pricing & Taxes
All prices are in Euros (€) and include applicable taxes unless stated otherwise.
3.2 Accepted Payment Methods
Credit/debit cards and other listed payment options.
3.3 Refund Process
💡 Refunds follow our Cancellation Policy as detailed in Section 4 below.
🔄 Cancellation Policy & Booking Modifications
4.1 Refundable Bookings
| ⏰ Cancellation Timing | 💰 Refund Amount |
|---|---|
| 21+ days before check-in | ✅ 100% refund |
| 12–20 days before check-in | ⚠️ 50% refund |
| Less than 11 days before check-in | ❌ No refund |
4.2 Non-Refundable Bookings
⚠️ No refunds for cancellations or changes on non-refundable bookings.
4.3 Modification Guidelines
Changes are subject to availability and potential fees.
🔐 Privacy Policy & Data Protection
5.1 Data Usage
Personal data is used for booking management, customer support, and service improvement.
5.2 User Rights
- Access, correct, or delete your data via account settings
- Opt out of marketing communications anytime
👤 User Responsibilities
6.1 Accurate Information
Maintain up-to-date booking and account details.
6.2 Prohibited Activities
- No fraudulent actions
- No hacking or unauthorized access attempts
- No misuse of the platform
6.3 Force Majeure
We are not liable for delays/cancellations due to unforeseen events (e.g., natural disasters, technical outages).
⚖️ Liability Limitations
We are not liable for indirect, incidental, or consequential damages from website use.
📌 Maximum liability = total booking amount paid.
©️ Intellectual Property Rights
All website content (text, logos, images) is owned by Travelar Group BV and protected under copyright law.
⚠️ Unauthorized use, copying, or distribution is prohibited.
🏛️ Dispute Resolution & Legal Jurisdiction
9.1 Governing Law
Disputes governed by Dutch law.
9.2 Arbitration Process
Conflicts resolved via binding arbitration in the Netherlands.
📞 Contact Us for Support
Have questions about our terms? We're here to help!
