🔐 Privacy Policy
How we collect, use, and protect your personal data
📊 Information We Collect
We collect data to enhance your travel experience:
1.1 Personal Information
- Name, email, phone number, and address
- Payment details (e.g., credit card information)
- Travel preferences (e.g., dietary needs, room requests)
- Details of fellow travelers (e.g., family or friends)
- Partners (e.g., travel agencies) may share data to improve bookings
1.2 Automatic Data Collection
- Device Data: IP address, browser type, OS
- Usage Analytics: Pages visited, session duration, search queries
- Cookies: Used for functionality, analytics, and ads (see Section 7)
1.3 Sensitive Data
🛡️ We do not collect racial, religious, or health data unless voluntarily provided (e.g., dietary restrictions).
⚙️ How We Use Your Data
Your information helps us:
- Process Bookings: Confirm reservations, manage payments, and send updates
- Improve Services: Personalize offers and develop new features
- Marketing: Send promotions (with consent) and display tailored ads
- Security: Prevent fraud and comply with legal obligations
⚖️ Legal Basis for Processing
We process data under:
e.g., marketing emails
e.g., booking fulfillment
e.g., tax laws
e.g., fraud prevention
🤝 Data Sharing
We share data with:
- Service Providers: Payment processors, IT support
- Travel Partners: Hotels, airlines
- Legal Authorities: When required by law
🔒 All partners adhere to strict GDPR standards.
🗄️ Data Retention
We retain data only as long as necessary to:
- Fulfill bookings
- Comply with laws
- Resolve disputes
🗑️ Post-retention, data is securely deleted or anonymized.
✊ Your Rights
Under GDPR, you may:
📧 Contact us at info@freestays.eu to exercise these rights.
🍪 Cookies & Tracking
We use cookies to:
- Enhance site functionality
- Analyze traffic
- Deliver targeted ads
⚙️ Manage preferences via browser settings or visit internetcookies.org
🛡️ Security Measures
We protect data using:
📬 Questions About Your Privacy?
We're here to help you understand and manage your data.
✉️ Contact Us at info@freestays.eu
